Privacy Policy

How OakCore collects, uses, retains, and protects personal information.

Data controller

OakCore Development Consulting (“OakCore”) is the controller of personal information collected via https://workspace-oakcore.click and related consulting communications. Contact: contact@workspace-oakcore.click · Office 7, 38 Test Avenue, Sydney NSW 0000 · +61 2 0000 4300.

Information we collect

  • Enquiry data: name, email, optional consultation interest, scope notes, and message content you submit
  • Engagement data: project contacts, meeting notes, and materials you provide under contract
  • Technical data: standard server logs (IP address, user agent, timestamps) and cookie-related data as described in our Cookies policy

We do not ask for payment card numbers through this website.

Purpose of processing

We use personal information to respond to enquiries, deliver consulting engagements, improve site reliability, and meet legal obligations. We do not sell personal information.

We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth), including collection for reasonably necessary business purposes and taking reasonable steps to protect information from misuse.

Retention

Enquiry records are retained up to 24 months after the last meaningful contact unless a longer period is required for an active engagement or legal claim. Engagement records are retained for seven years for accounting and professional records, then securely deleted or de-identified where feasible. Server logs are typically rotated within 90 days.

Sharing

We may share information with infrastructure providers who host email or the website, professional advisers, or authorities when required by law. Processors are expected to protect information under appropriate agreements.

International transfers

Some processors may store or access data outside Australia. Where that occurs, we take reasonable steps to ensure recipients handle information consistently with Australian privacy expectations, including contractual safeguards.

Your rights

Depending on applicable law, you may request access to personal information we hold about you, correction of inaccurate data, or deletion where retention is no longer required. You may lodge a complaint with the Office of the Australian Information Commissioner (OAIC). To exercise rights, email contact@workspace-oakcore.click.

Children

This site is directed at business audiences. We do not knowingly collect personal information from children.

Changes

We may update this policy by posting a revised version here with an updated effective context. Material changes affecting ongoing engagements will also be communicated to active clients where appropriate.